2/1/2022

Wirecast And Propresenter

If you own a Telestream product, visit our Support Center for the latest software updates and product information.

Telestream Sales & Support

The ProPresenter Set-Up The first thing you want to set up is the output that ProPresenter is going to send into OBS. So in ProPresenter, open your screen configuration window from the Screens Menu and add a new NDI Screen, in this example, we have named it “Stream Lyrics”. Then, click on the Alpha Key tab and check the box for Enable. The Desktop Presenter is a FREE application for transmitting a computer's desktop across the network into Telestream Wirecast and associated products. You can download and install it.

Desktop Applications Sales

Products: ScreenFlow, Wirecast, Wirecast Gear, Wirecast Go, Switch

Contact Desktop Applications Sales
Hours: 8am–5pm Pacific Time, Monday-Friday

Wirecast

Desktop Applications Support

Support for: ScreenFlow, Wirecast, Wirecast Gear, Wirecast Go, Switch

Hours: 8am–5pm Pacific Time, Monday-Friday

Enterprise Systems Sales

Products: Vantage, Vantage Cloud Port, TrafficManager,
Post Producer, Tempo, VOD Producer Producer DAI, Lightspeed Live, Lightspeed Server

Email: [email protected]
US Toll-free: 877-681-2088
International: +1 530-470-1300
Hours: 8am–5pm Pacific Time, Monday-Friday

Products: Vidchecker
Click here to contact Sales
Phone: +44 (0)117 325 8500

Enterprise Systems Support

Support for: Vantage, Vantage Cloud Port, TrafficManager,
Post Producer, Tempo, VOD Producer Producer DAI, Lightspeed Live, Lightspeed Server

Email: [email protected]
US Toll-free: 877-257-6245
International: +1 530-470-2036
Hours: 6am–6pm Pacific Time, Monday-Friday

Products: Vidchecker
For those needing support with current maintenance contracts:
Email UK: [email protected]
or call +44 (0)117 325 8700 (GMT/BST timezone)
Email USA: [email protected]
or call (877) 257-6245 (CST timezone)
Hours: 9am-5pm GMT (excluding UK public holidays), Monday-Friday

Out

Closed Captioning Sales

Products: MacCaption and CaptionMaker

Email: [email protected]
Contact Caption Sales
US Toll-free: 800-977-6678
International: +1 301-738-8487
Hours: 7am–4pm Pacific Time, Monday-Friday

Closed Captioning Support

Support for: MacCaption and CaptionMaker
Hours: 7am–4pm Pacific Time, Monday-Friday

Wirecast And Propresenter 7

Tektronix Video Products Sales

Products: PRISM, Waveform Monitors & Rasterizers, Signal Gemerators, Sentry, Aurora, MPEG Analyzers

Contact Tektronix Video Products Sales
Hours: 6am–5pm Pacific Time, Monday-Friday

Tektronix Video Products Support

Support for: PRISM, Waveform Monitors & Rasterizers, Signal Generators, Sentry, Aurora, MPEG Analyzers

Email: [email protected]

Technical support is available on Business Days from 6am to 5pm Pacific Time at the following numbers:

US/Canada Toll-free: 1-844-219-5329
Outside of US/Canada: 1-503-967-9833

Telestream Corporate Locations

Headquarter Offices

Telestream Nevada City – USA
848 Gold Flat Road,
Nevada City, CA 95959
Phone: 530-470-1300
Fax: 530-470-1301
For Verifications of Employment:
Email: [email protected]
Phone: 508-618-0314
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Telestream Westwood – USA
247 Station Drive, Suite NE-2
Westwood, MA 02090
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Regional Offices

Telestream East – USA
21351 Ridgetop Circle, Suite 120
Sterling, VA 20166, USA
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Wirecast and propresenter
Telestream Oakland Campus – USA
C/O The Port – 5th Floor
555 12th Street
Oakland, CA 94612, USA
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Telestream Oregon Campus – USA
11000 SW Stratus St, Suite 100
Beaverton, OR 97008
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Telestream GmbH – Germany
Dietkirchenstraße 30
53111 Bonn, Germany
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Telestream UK Ltd – Bristol
Suite 1C, The Crescent Centre, Temple Back,
Bristol, BS1 6EZ
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Virtual Camera Out Wirecast And Propresenter

Telestream Krakow – Poland
Ślusarska 9
30-710 Kraków, Poland
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