2/1/2022

Ifax App Customer Service

HylaFAX Enterprise is the preferred fax platform for top businesses as well as the most robust, stable, and scalable fax platform available.

IFax is the lowest cost fax app you'll find. Compare prices and features for our Plus, Pro, and Enterprise level packages to see which is the best fit. At iFax, we provide an online fax service that allows you to send & receive faxes online, from wherever you may be. I attempted to use the app and it will not send any of the attachments added to the fax. Just the cover page. I call customer service and told them the situation— I have attached 8 pages, however, it is only sending ONE page, the cover sheet. He goes through my file and takes a look at the account.

IFax is an easy-to-use fax app that can be used from the convenience of your mobile phone. It’s your on-the-go tiny fax machine with fax scanner free. Once you go digital with iFax fax app, you can fax images and documents easily. Get rid of the bulky office fax machine & send fax from mobile now! Get iFax now & start faxing today. You must contact us by chat, phone (866-378-2373), or email to cancel if you have an annual plan, multiple fax numbers, an outstanding balance, or you are billed in a currency other than USD. For your security, you will need your MyFax number and the last four digits of your card on file to verify your account before canceling.

Learn moreDownload FREE Trial7We are a comprehensive fax solution provider. We help our customers plan, build and deploy highly-available, high-performance fax infrastructure using a combination of our HylaFAX software and the industry’s leading hardware and/or virtual fax devices.

Fax Software

First and foremost, we are a software company. Our flagship product is HylaFAX Enterprise, an industrial-grade fax server for Linux systems. We also offer a full suite of add-ons that help you make the most of HylaFAX, including print-to-fax drivers, SMTP gateways for fax-to-email and email-to-fax, iOS clients for controlling HylaFAX from mobile devices, a connector for SAP’s ERP system and a variety of APIs for interacting with HylaFAX.

Learn moreShop Fax Software

Fax Hardware

We sell a variety of HylaFAX-compatible fax hardware from manufacturers such as Dialogic Brooktrout, Mainpine and Audiocodes. We’ve invested years of research and have selected only the best, most compatible hardware so that you can be assured it will interoperate seamlessly with HylaFAX and provide the exceptional call quality and low fax error rates you’ve been looking for.

Learn moreShop Fax HardwareDelivering Superior Software, Hardware, Support and Service since 2001.Contact Sales

Stability & Performance

HylaFAX Enterprise was written with industrial-scale faxing in mind. It is a very mature software product that runs on the legendarily stable linux operating system. Consequently, it can manage several hundred ‘modem’ devices and queue backlogs of millions of jobs on a single server without breaking a sweat, and it can do so for years without a reboot.

App

Fax Over IP

The voice industry is undergoing a revolution. Circuit-switched (TDM/POTS) voice networks are being replaced by packet-switched (VoIP/SIP) networks at a feverish pace. Unfortunately, it’s not possible to fax reliably over those shiny new VoIP/SIP circuits! The T.38 Fax Over IP (FoIP) protocol was invented to address this problem, and HylaFAX Enterprise includes Dialogic’s legendary and industry-leading “SR140” T.38 SIP stack/driver to achieve call completion rates that rival the PSTN.

Virtualization

In the past, fax servers have needed a physical (card-based) interface to the PSTN, generally in the form of a PCI-based interface card. Software-based modems that deliver audio and T.38 packets over a network connection mean we no longer need to use physical fax boards, and so HylaFAX can be virtualized. We support a wide range of HyperVisors (VMWare, Hyper-V, KVM and others) and we even offer an Amazon AWS image for those who wish to be 100% cloud-based.

Open Architecture

HylaFAX Enterprise’s Open Source roots have led to a very open and exposed client/server architecture with a myriad of hooks/interfaces that can be used to integrate into almost any application. You can even replace the standard send & receive helper scripts with your own, so there’s essentially no limit to what you can ask HylaFAX to do with a sent or received fax. HylaFAX’s client/server API also offers automation of many aspects of the server’s operation and has been implemented in Perl, Java, .NET and others.

Ifax App Customer Service

Expert Support

We don’t just support the product, … support IS the product! We sell a highly technical product that is often deployed in mission-critical environments and we understand that you need expert support on your very first call. Our support is 100% domestic and you’ll never be more than 2 levels of escalation away from the engineers who write the software. We strive for first call resolution whenever possible and achieve this by staffing the front lines with highly experienced HylaFAX experts who will use science, not superstition, to resolve your problems.

Ifax App Customer Service Number

CrowdediFAX Solutions is a worldwide leader in providing enterprise fax solutions. As faxing has evolved, from individual fax machines in small offices to large corporate installations sending thousands of faxes an hour, fax software has evolved with it. iFAX Solutions looks to take this evolution to the next level – by combining the revolutionary Open Source fax software HylaFAX with industry-leading hardware, service and support.About Us

Shipping Charges and Taxes

Prices do not include charges for shipping and handling, and applicable taxes and separate charges for the aforementioned will be shown on the invoice. iFAX Solutions is obligated to withhold sales tax for delivery within the Commonwealth of Pennsylvania, with additional taxes for deliveries within the City of Philadelphia. Unless Customer provides iFAX Solutions with a valid tax exemption certificate applicable to the hardware/software ship-to location prior to iFAX Solutions’ order confirmation, Customer is responsible for sales and all other taxes associated with the order.

Crowded Road Ifax Support

All orders shipped outside the United States are subject to the following (if applicable to the location and Item(s) shipped): customs fees, brokerage fees, insurance, duty, tariff, and any other fees that are applicable and charged by their country. The Customer is responsible for these fees even if they refuse or return the Item(s).

App Customer Service Phone Number

Return Policies

Ifax Support

iFAX Solutions Item(s) purchased directly from iFAX Solutions by an end-user Customer may be returned by Customer within 30 days of the date on the invoice. Hardware must be received IN ORIGINAL PACKAGING, and a 15% restocking fee will apply. Customer will be responsible for paying shipping and necessary insurance fees when returning to iFAX Solutions. In the case of software that has been installed by an iFAX Solutions engineer, a request for uninstallation must be emailed to [email protected] within 30 days of the date of invoice, and a 30% service fee will apply.

Asbury Park Press Customer Service

Order Cancellation

Order cancellation must be emailed to [email protected] within 24 hours of the placement of the order. Cancellations placed after 24 hours will result in a 15% restocking fee.